10 steps to successful Change Management
The change management guide is a must-have for managers new to change management or in the midst of a change management project.
10 steps to successful Customer Service
10 steps to successful customer service is an easy-to-read AND implement roadmap for anyone wanting to create a new company with service as a core value or anyone wanting to reinvent their company.
10 steps to successful Facilitation
As a facilitator,your job is to remain neutral while helping others achieve common objectives. To do this, you need a complete range of tools and techniques for dealing with a wide variety of situations.
10 steps to successful Meetings
When you use 10 steps to successful meetings, you will have the extensive experience of ASTD behind you, delivering the best practices of top managers and leaders in the field. Expand your professionalism to include top-notch meeting management skills, and enjoy a reputation for conducting organized, effective, and truly productive meetings.
10 steps to successful Presentations
10 steps to successful presentations helps you to build a framework for effective presentations.
10 steps to successful Teams
For everyone who has had to lead a team- this is just the step-by-step recipe needed to achieve greater results with a solid, productive, and creative team.
10 steps to successful Time Management
10 steps to successful Time Management is a pragmatic, easy-to-use to planning and managing your time more effectively.
10 steps to successful Training
The user-friendly book will enable any trainer- especially those newer to the role…. to rapidly move ahead and sustain success for years to come.
10 steps to successful Virtual Presentations
Presenting virtually has become one of the core competencies for managers and leaders in the modern workplace.