Ten C’s of Personal Power is a power packed write-up designed to help you achieve personal and corporate success. It is creatively devised in such a way that each “C” is like a capsule that you can actually chew as a daily diet.
10 steps to successful customer service is an easy-to-read AND implement roadmap for anyone wanting to create a new company with service as a core value or anyone wanting to reinvent their company.
As a facilitator,your job is to remain neutral while helping others achieve common objectives. To do this, you need a complete range of tools and techniques for dealing with a wide variety of situations.
When you use 10 steps to successful meetings, you will have the extensive experience of ASTD behind you, delivering the best practices of top managers and leaders in the field. Expand your professionalism to include top-notch meeting management skills, and enjoy a reputation for conducting organized, effective, and truly productive meetings.
Anyone in a business environment will take away a set of useful constructs and practical resources. If you are new to social networking, this book will get you started in the right direction; if you are not a novice,then it will help you to organize your efforts in a focused way.